Refund policy

Items can only be exchanged or refunded within 14 days of receiving your order and must be unused, in the original packaging and in the same condition that you received it. To be eligible for a return, you’ll also the receipt or proof of purchase from wildirish kin.ie

The cost of returning an item to us is your responsibility.  

When posting your item back, you must obtain proof of postage of your return. We are not responsible for items lost or damaged in transit.

You are responsible for packaging the return appropriately. Any items which arrive back damaged due to insufficient packaging will not be accepted.

You can contact us for any return question at lmaye@wildirishkin.ie

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.